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Employment Positions 

Visitor Services Coordinator

Visitor Services Coordinator Responsibilities Summary The Visitor Services Coordinator position offers critical support to advance the museum’s mission and growth, ensuring that visitors to the Wende have a positive, informative, and hassle-free experience. The Wende Museum Visitor Services team is the frontline staff responsible for visitor experience, including exhibition tours, event hospitality, general information, smooth functioning of the facility, the gift shop, and more.  Responsibilities of the Visitor Services Coordinator include:

  • Supervise and manage Visitor Services team, including recruitment, training, scheduling, and assignments
  • Oversee daily Museum opening, daily operation, and closing procedures
  • Coordinate staffing for execution of internal and external museum events
  • Coordinate staffing for education programming and other special events, including exhibition tours
  • Coordinate volunteer docents
  • Lead front-of-house communications
  • Lead gift-shop operations
  • Assist with event intake and other special projects
  • Assist with implementation of security and safety practices
  • Prepare monthly admissions, gift-shop, and staffing update reports

Full-time staff position with some weekend days and occasional evenings. Weekend and evening availability is important for this frontline position, as the museum is open to the public Fridays from 10 a.m. to 9 p.m., and Saturdays and Sundays from 10 a.m. to 5 p.m., plus occasional weekday evening events.


  • Proactive self-starter able to follow projects through to completion
  • Excited about visitor engagement at an arts and culture organization
  • Highly organized and detail-oriented
  • Resourceful problem solver
  • Enthusiastic and hospitable
  • Able to effectively guide and supervise teams
  • Able to multi-task a wide variety of activities, prioritizing conflicting needs
  • Able to work under pressure and meet deadlines Able to work effectively independently and also as a positive team player
  • Able to demonstrate emotional maturity and strong interpersonal skills

Required Skills & Experience:

  • Minimum of 2 years working in a museum or other cultural institution in a public-facing role
  • Customer-service or hospitality experience
  • Strong writing and communication skills
  • Strong computer skillso Advanced expertise in Microsoft Office Suite and iWork Suiteo Experience managing organization-wide email, calendars, and documents
  • Valid California Driver’s License and reliable automobile with insurance coverage for use on the job

Helpful But Not Required:

  • Retail or merchandising experience
  • Basic food preparation skills
  • Experience working in a nonprofit organization
  • Familiar with project management applications
  • Familiar with MailChimp, Constant Contact, or similar platform
  • Experience working in Altru, Raisers Edge, Salesforce, or other advanced CRM system
  • Bilingual or multilingual (Spanish, German, Russian, or other language)

Salary: $40,000, with medical, dental, and vision health benefits Position is available July 2018 

Questions: email Dany Naierman, Gallery and Special Projects Manager, dnaierman@wendemuseum.org

To apply: submit resume and brief cover letter to Dany Naierman at dnaierman@wendemuseum.org 

Volunteer Positions

The Wende Museum offers a variety of volunteer opportunities based on institutional needs and volunteer interests and expertise. For more information on the volunteer program, see our flyer. If you are interested in being a volunteer, please add your name to our Volunteer Interest List.

Internship Positions

The Wende Museum is pleased to offer Collections Internships for currently enrolled undergraduate or graduate students, as well as recent graduates. Positions are part-time, unpaid, and available for course credit. For more information, please see our flyer. We are currently accepting applications for internships beginning in June 2018.

Interns are accepted year-round with internships typically beginning in January, June, and September. To apply, please send cover letter and resume to internships@wendemuseum.org.

Internship Program

The Wende offers internship opportunities for college and graduate students interested in careers in museums. Based upon their academic training, interests and language skills, as well as the availability of projects, interns work in one of the Wende’s departments. While some projects require reading knowledge of German, Russian, or another East Bloc language, these skills are not necesssary for a successful internship. Applicants of diverse backgrounds are encouraged to apply.

We have hosted interns from Bard College, Boston College, California Institute of the Arts, California State University, Dominguez Hills, CSU Long Beach, CSU Los Angeles, Claremont Graduate University, Dartmouth College, Duke University, Europa-Universität Viadrina, Freie Universität Berlin, Goteborgs Universitet, Grinnell College, Hampshire College, Loyola Marymount University, Macalester College, Manhattanville College, Occidental College, Otis College of Art and Design, University of California Davis, UCLA, UC Riverside, UC Santa Cruz, University of Michigan, University of New Hampshire, University of Pennsylvania, University of Southern California, Utrecht University, VU University Amsterdam, and Wesleyan University, among others.

You can visitt our interns’ blog at www.wendemuseum.wordpress.com.